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The Privacy Policy

The Information We Receive from You

We collect information about you when you fill out various forms on the Company Website – e.g., registering on the website, entering your personal account details, sending a query in a Chat, participating in surveys, as well as on the following occasions:

  • set up and management of your account;
  • compliance with the registration rules and verification of the accuracy of the information provided;
  • access to our website, services or applications through the resources of third parties, including by means of the login or user ID in social networks;
  • sending queries, letters or other communications addressed to us;
  • user support including via the interactive online help center (Chat), while maintaining communication with us (including helping users with issues pertaining to their account or the Company Website/mobile application of the Company, keeping in touch and responding to specific requests or questions);

We do not collect information about your payment methods or other financial information (e.g., a bank card or an electronic wallet). This data is collected by the payment systems integrated with the Company Website. In accordance with the recommendations of Payment Card Industry Security Standards Council, customer card details are protected using Transport Layer encryption - TLS 1.2 and application layer with algorithm AES and key length 256 bit.

We do not collect or process information on the race or nationality of the users, their political views, religious or philosophical beliefs, health status, or sexual preferences.

You have the right to independently determine the type and extent of information you are willing to provide. Yet, be advised that in the event that you decline to provide us with all the necessary information we will not be able to deliver the requested services.